FAQ

Are your products 100% “Natural”?

Currently 99% natural – as of Feb. 9, 2025

We believe in using the best ingredients that will work. This means we use both natural and synthetic ingredients that are meticulously sourced and tested. As we are aware that consumers today are looking for natural, we believe using 100% natural ingredients limits our formulations to be able to provide quality skincare.

We do try to find natural ingredients to replace synthetic ones but have found there is no replacement, they do not work or cause allergies. We believe natural is not always better.

We will always note the percentage of natural ingredients of products in their descriptions.

If interested in knowing details of why we use both natural and synthetic ingredients, we have included a link below to our blog about the benefits.

Blog: Benefits of blending natural and synthetic skincare ingredients

 

Are your products vegan?

Yes, our products are 100% vegan.

 

What is the longevity of your products?

We create our products in small batches and with this each batch is marked with a lot number and provided with an expiry date.

Cream and lotions - 9  months

 

Do you ship worldwide?

Unfortunately, we currently only ship within Canada. We do hope to expand one day. Please subscribe to receive updates.

 

Are your products allergen free?

Though most of our products do not contain any allergens, we cannot 100% guarantee that ingredients may or may not have come in contact. All ingredients are listed in the products description. If you have any questions about ingredients, please email us below.

For your safety and peace of mind, we recommend performing a patch test before using any new skincare product. Apply a small amount to a discrete area, such as the inner forearm, and wait 24 to 48 hours. If irritation occurs, discontinue use. This simple step helps ensure compatibility with your skin.

 

Are your products fragrance free?

We specifically do not use fragrance oils or essential oils in any of our products. However, some products do have a slight scent that is natural from the ingredients. If you have questions, please email us below.

 

 

If this list does not contain the questions and answers you are looking for, please email us below. This will also help us to grow and add to this list. Thank you.